Ethical Landlord Charter (full draft)

 

TOPIC

STANDARD

DECENT

Use the current Decent Homes Standard as the standard for accommodation

 

SAFE

Fire alarms to be fitted on each floor, to be in working order at the beginning of tenancy, and regularly checked by landlords.

 

Carbon monoxide detectors to be fitted in any room containing a solid fuel burning appliance (e.g. a coal fire, wood burning stove).

 

Gas Safety checks to be carried out on an annual basis

 

Electrical Safety checks for electrical installations to be carried out at least once every 5 years

 

If landlords supply any electrical appliances, they should have regular portable appliance testing (PAT) and consider registered as part of a product registration scheme

 

SECURE

No Section 21s

 

No evictions during winter months (Nov-Feb) when people are more vulnerable if made homeless

 

Minimum notice on evictions of 4 months

 

Offer all tenants a minimum 2-year assured shorthold tenancy with a 6-month break clause 

 

Landlords and tenants to complete a joint photographic inventory at the beginning of the tenancy to ensure all fixtures and fittings are in working order and to assess property condition

 

Contact the council to attempt to resolve tenancy problems, with potential use of council-supported mediation, before resorting to legal measures

 

It’s Your Home! Landlords or agents must not disturb or harass tenants and should only visit when it is convenient for you unless it’s an emergency. They must give tenants at least 24 hours’ notice.

 

Assured Shorthold Tenancies should be issued for each individual in Houses of Multiple Occupancy (HMO) to ensure that no tenant is burdened with paying for others if they leave early

 

Minimum EPC D, with programme to improve the energy efficiency of the building to achieve as far as reasonably practicable.

 

AFFORDABILITY/FEES

Landlords not to charge more than 5 weeks deposits and 1 week holding deposit, as per the law, and no additional fees

 

Landlords to charge no more than Local Housing Allowance (LHA)

 

Landlords to explore ways of housing tenants without a deposit or guarantors including working with the council

 

Rent rises should be no more than inflation and only once in 2-year period with a 3 month notice period before the rent increase and formal notification to residents though the section 13 process

 

HOUSING JUSTICE

No more “no DSS” and no discrimination on other characteristics such as age, race, religion, gender, sexual orientation, relationship status, disability, or long-term health condition

 

Right to decorate- allow tenants to decorate their homes

 

Right to keep pets- allow tenants to keep pets  

 

Landlords to support the council in initiatives to house refugees, asylum seekers and other vulnerable residents

 

Landlords to retain adaptations for people with access needs wherever possible, and make reasonable adjustments for tenants so that they can stay in their properties long-term   

QUALITY SERVICE

Landlords to respond to emergency repairs (which affect health and safety of tenant) within 24hrs and non-emergency repairs 48hrs 

 

Landlord to keep log of repairs for up to 5 years and make available for tenants-

 

Deep clean before new tenants move in at no cost to former tenants

 

Acknowledge receipt of the request within 24 hrs and give a timeline of when the repair issue will be dealt with

 

All maintenance and repairs to be carried out by certified contractors.

Tenant to be given name and contact details of any contractor carrying out repair work on their property.

 

PROVIDING TENANTS WITH INFORMATION

Supply all renters with clear information including:

 

-          the How to Rent guide

-          a clear tenancy agreement with details of landlords and lettings agents contacts details

-          jointly approved photographic inventory check

-          copies of Gas Safety Certificate, record of electrical inspections and EPC certificate

 

Supply proof of which tenancy deposit scheme that they have used within 30 days of taking the money.

 

RECOGNITION OF ADVOCATES

Recognise the right of tenants to engage with independent advocates such as CAB, tenant/renters unions such as ACORN, Brighton Housing Trust and housing advice organisations and work constructively with them to resolve issues